Resolved -
This incident has been resolved.
May 11, 17:30 UTC
Monitoring -
AWS has identified the issue that occurred due a power outage. FieldRoutes users should start seeing access restored and system performance returning to normal. We are continuing to monitor the situation and will share additional information as it becomes available.
Please email Support: support@fieldroutes.com if you have any additional questions and/or concerns.
May 8, 18:21 UTC
Investigating -
We are currently aware of an AWS issue that is affecting FieldRoutes users from accessing our services. Our Engineers are in touch with AWS working to gather additional details. We will continue to update the Status Page as more information becomes available. You can also email Support: support@fieldroutes.com with any additional questions or concerns.
May 8, 17:39 UTC
Resolved -
This incident has been resolved.
May 8, 14:02 UTC
Monitoring -
The development team has performed a server refresh, which has addressed the previously reported performance degradation. Monitoring is ongoing to confirm system stability.
Please contact Support if you encounter any additional issues: support@fieldroutes.com
May 7, 19:23 UTC
Investigating -
The developers are currently investigating reports of slowness and intermittent connection issues occurring. Reloading the website and/or clearing cache may help improve performance in the meantime.
If you are experiencing these issues please email Support: support@fieldroutes.com We will provide updates as more information becomes available.
May 7, 14:39 UTC