Monitoring - A fix has been submitted to both the Apple App Store and Google Play Store for review. We are actively monitoring the approval status and will provide a follow-up update once the updated app versions are confirmed and available for download.
Apr 25, 2026 - 03:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 2026 - 20:19 UTC
Investigating - We are currently experiencing an issue that prevents credit cards from being added within the PestRoutes Sales mobile app. This issue affects FieldRoutes Payments users only and is not impacting other payment methods or user groups.
Our engineering team has been notified and is actively investigating to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
*While our engineering team continues to investigate this issue, we recommend using the FieldRoutes Mobile app as a temporary workaround. We appreciate your patience and will provide an update as soon as a resolution is reached.
Apr 24, 2026 - 18:35 UTC
FieldRoutes
Operational
90 days ago
100.0
% uptime
Today
FieldRoutes Web
Operational
90 days ago
100.0
% uptime
Today
Customer Communication - Email
Operational
Customer Communication - SMS
Operational
Customer Communication - Snail Mail
Operational
Customer Communication - Phone
Operational
Payments
Operational
Optimization
Operational
90 days ago
100.0
% uptime
Today
Recurring Billing
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Mobile
Degraded Performance
90 days ago
100.0
% uptime
Today
PestRoutes Tech (iOS)
Operational
90 days ago
100.0
% uptime
Today
PestRoutes Sales (iOS)
Degraded Performance
90 days ago
100.0
% uptime
Today
PestRoutes Tech (Android)
Operational
90 days ago
100.0
% uptime
Today
PestRoutes Sales (Android)
Operational
90 days ago
100.0
% uptime
Today
FieldRoutes Mobile
Operational
90 days ago
100.0
% uptime
Today
FieldPortals
Operational
90 days ago
100.0
% uptime
Today
Sales & Marketing
Operational
Compass
Operational
BookMy.pro
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 26, 2026
No incidents reported today.
Apr 25, 2026
Unresolved incident: PestRoutes Sales app/FieldRoutes Payments Customer not able to add credit cards.