Monitoring - AWS has identified the issue that occurred due a power outage. FieldRoutes users should start seeing access restored and system performance returning to normal. We are continuing to monitor the situation and will share additional information as it becomes available.
Please email Support: support@fieldroutes.com if you have any additional questions and/or concerns.
May 08, 2026 - 18:21 UTC
Investigating - We are currently aware of an AWS issue that is affecting FieldRoutes users from accessing our services. Our Engineers are in touch with AWS working to gather additional details. We will continue to update the Status Page as more information becomes available. You can also email Support: support@fieldroutes.com with any additional questions or concerns.
May 08, 2026 - 17:39 UTC
FieldRoutes
Degraded Performance
90 days ago
99.98
% uptime
Today
FieldRoutes Web
Degraded Performance
90 days ago
99.96
% uptime
Today
Customer Communication - Email
Operational
Customer Communication - SMS
Operational
Customer Communication - Snail Mail
Operational
Customer Communication - Phone
Operational
Payments
Operational
Optimization
Operational
90 days ago
100.0
% uptime
Today
Recurring Billing
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
100.0
% uptime
Today
PestRoutes Tech (iOS)
Operational
90 days ago
100.0
% uptime
Today
PestRoutes Sales (iOS)
Operational
90 days ago
100.0
% uptime
Today
PestRoutes Tech (Android)
Operational
90 days ago
100.0
% uptime
Today
PestRoutes Sales (Android)
Operational
90 days ago
100.0
% uptime
Today
FieldRoutes Mobile
Operational
90 days ago
100.0
% uptime
Today
FieldPortals
Operational
90 days ago
100.0
% uptime
Today
Sales & Marketing
Operational
Compass
Operational
BookMy.pro
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 8, 14:02 UTC
Monitoring -
The development team has performed a server refresh, which has addressed the previously reported performance degradation. Monitoring is ongoing to confirm system stability.
Please contact Support if you encounter any additional issues: support@fieldroutes.com
May 7, 19:23 UTC
Investigating -
The developers are currently investigating reports of slowness and intermittent connection issues occurring. Reloading the website and/or clearing cache may help improve performance in the meantime.
If you are experiencing these issues please email Support: support@fieldroutes.com We will provide updates as more information becomes available.
May 7, 14:39 UTC