Issue with Techs Completing Appointments on Mobile

Incident Report for FieldRoutes

Resolved

This incident has been resolved.
Posted Nov 01, 2023 - 23:06 UTC

Update

A fix was pushed live to address the issues.
Posted Nov 01, 2023 - 23:01 UTC

Investigating

When completing appointments techs are seeing the app freeze on a blank white screen. Some have also reported an unending loading circle when saving the appointment.
Posted Nov 01, 2023 - 19:47 UTC
This incident affected: Mobile (FieldRoutes Mobile).