Our third party provider has indicated that services are currently operating normally, and no other issues related to this outage have since occurred within FieldRoutes's platform.
Posted Nov 18, 2025 - 19:37 UTC
Update
We are continuing to monitor for any further issues related to the third-party outage after they have implemented a fix.
Next update: 1:35 CST
Posted Nov 18, 2025 - 17:44 UTC
Update
We are continuing to monitor for any further issues related to the third-party outage after they have implemented a fix.
Next update: 11:35 CST
Posted Nov 18, 2025 - 16:38 UTC
Monitoring
Our third-party provider has implemented a fix. Affected services have started to recover and we are currently monitoring for any further issues.
Posted Nov 18, 2025 - 15:39 UTC
Identified
We’re currently experiencing an outage with several services, including FieldRoutes Payments and the Knowledge Base, due to an outage with a third-party cloud provider. They are continuing to work on a fix for this issue. We apologize for the inconvenience and will post regular updates on our progress.