This issue has been resolved. If you have any further questions or issues regarding recurring billing please reach out to support at: support@fieldroutes.com
Posted Sep 30, 2025 - 20:33 UTC
Update
We are continuing to investigate this issue.
Posted Sep 12, 2025 - 21:15 UTC
Update
We are still actively investigating this issue.
Posted Sep 11, 2025 - 15:28 UTC
Investigating
Some databases are currently experiencing an issue where invoices are not generating as expected and/or the month advances forward without the invoice, or multiple recurring invoices are being generated. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.
Please email: support@fieldroutes.com if you are experiencing this issue or have any additional questions.
Next Update: 9/11/25 - 9am CST
Posted Sep 10, 2025 - 20:59 UTC
This incident affected: FieldRoutes (Recurring Billing).